Privacy Policy

Last updated: September 9, 2026

At Shanti + Tula, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect when you visit or shop at shantiandtula.com (the “Site”), how we use it, when we may share it, and the choices you have regarding your information.

By using our Site, you acknowledge the practices described in this Privacy Policy.

Information We Collect

We collect information that you provide to us directly, information collected automatically when you use our Site, and information we receive from service providers that help us operate our business.

Information You Provide to Us

When you place an order, sign up for our email newsletter, contact us, or otherwise interact with Shanti + Tula, we may collect information such as:

• Your name
• Email address
• Phone number
• Billing and shipping address
• Order and purchase information
• Payment-related information necessary to process your order
• Information you provide when contacting customer service
• Information you provide when signing up for our email marketing
• Any other information you voluntarily provide to us

We do not need to receive or store your full payment card information ourselves in order to process your purchase. Payment information is generally processed by our payment providers through Shopify's checkout and related services.

Information Collected Automatically

When you visit our Site, certain information may be collected automatically through cookies and similar technologies. This may include:

• IP address
• Browser type and device information
• General location information
• Pages and products you view
• How you interact with the Site
• Referring website or source
• Search terms or other information used to find our Site
• Information about your shopping cart and checkout activity
• Other technical information necessary to operate and improve the Site

Some of this information is collected through Shopify and technologies that Shopify makes available to merchants.

How We Use Your Information

We use personal information for legitimate business purposes, including to:

• Process and fulfill your orders
• Process payments
• Ship your purchases
• Send order confirmations, shipping updates, and other transactional communications
• Provide customer service and respond to questions
• Manage returns, refunds, and exchanges
• Maintain and improve our website and shopping experience
• Understand how customers use our Site
• Detect and prevent fraud, abuse, and unauthorized activity
• Maintain the security of our Site and business
• Comply with applicable legal and regulatory requirements
• Send marketing communications when you have chosen to receive them
• Share information about new products, collections, promotions, and other Shanti + Tula updates when permitted by law

Email Marketing

If you sign up for the Shanti + Tula email newsletter or otherwise provide your email address for marketing purposes, we may send you emails about new products, launches, promotions, special offers, and other news from Shanti + Tula.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our marketing emails.

Please note that even if you unsubscribe from marketing communications, we may still send you non-promotional emails relating to an order or transaction, such as order confirmations, shipping notifications, or responses to customer-service inquiries.

Cookies and Similar Technologies

Like most online stores, we use cookies and similar technologies to help our Site function properly and to improve your shopping experience.

Cookies may be used to:

• Remember items in your shopping cart
• Process and secure checkout
• Remember certain preferences
• Understand how visitors use our Site
• Measure website performance
• Help us improve our products and online store
• Support marketing and advertising activities, where applicable

Because Shanti + Tula operates its online store through Shopify, Shopify and certain Shopify services may place cookies or similar technologies on your device. The specific cookies and technologies used can change as Shopify updates its platform and as we add or remove services from our store. Shopify maintains information about cookies used on Shopify-powered storefronts in its Cookie Policy.

You can manage cookies through your browser settings and, where available, through the privacy or cookie controls provided on our Site. Disabling certain cookies may affect the functionality of the Site, including shopping cart and checkout features.

How We Share Your Information

We do not sell your personal information for money.

We may share personal information with trusted service providers and business partners when necessary to operate Shanti + Tula and provide our products and services.

For example, we may share information with:

• Shopify, which provides the ecommerce platform that powers our online store
• Payment processors and financial service providers that process transactions
• Shipping and delivery providers that help us fulfill and deliver orders
• Email and marketing service providers that help us send newsletters and marketing communications
• Website, analytics, security, and technology providers that help us operate and improve our Site
• Professional service providers, such as accountants, attorneys, or other advisors, when reasonably necessary
• Government authorities or other parties when required by law or when necessary to protect our rights, customers, or business

These service providers are permitted to use personal information only as necessary to provide services to us or as otherwise permitted by law.

We may also disclose information in connection with a business transaction, such as a merger, acquisition, financing, sale of assets, or similar transaction.

Shopify

Our online store is powered by Shopify. Shopify processes personal information in connection with providing its ecommerce platform and related services.

You can learn more about how Shopify handles personal information in Shopify's privacy policy.

Data Security

We take reasonable measures to protect the personal information we collect from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting information over the internet or storing information electronically is completely secure. We cannot guarantee the absolute security of your information.

Data Retention

We retain personal information for as long as reasonably necessary to provide our services, fulfill transactions, maintain business and financial records, resolve disputes, prevent fraud, comply with legal obligations, and otherwise operate our business.

The length of time we retain information depends on the type of information and the reason it was collected.

Your Privacy Choices

Depending on where you live and applicable law, you may have certain rights regarding your personal information.

These may include the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of certain personal information
• Request information about how your personal information is collected and used
• Opt out of certain marketing communications
• Exercise other privacy rights provided by applicable law

To make a privacy request, please contact us at hello@shantiandtula.com.

We may need to verify your identity before completing certain requests in order to protect your information.

Marketing Preferences

You can opt out of promotional emails at any time by using the unsubscribe link included in our marketing emails.

If you have questions about your marketing preferences or believe you are receiving communications from us that you did not request, please contact us at hello@shantiandtula.com.

Children's Privacy

Our Site is not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13.

If you believe that a child under 13 has provided us with personal information, please contact us at hello@shantiandtula.com so that we can take appropriate steps to delete the information.

Third-Party Websites and Services

Our Site may contain links to third-party websites, social media platforms, or other services that are not operated by Shanti + Tula.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any third-party services you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, technology, or applicable laws.

When we make changes, we will update the “Last updated” date at the top of this Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your information.

Contact Us

If you have questions about this Privacy Policy, want to exercise a privacy right, or have concerns about how your information is handled, please contact us:

Shanti + Tula
Email: hello@shantiandtula.com
Website: shantiandtula.com